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Client certificate for using VIP User Services API

  • 1.  Client certificate for using VIP User Services API

    Posted 3 days ago
    Hello Customer Support,
    Can you please point me to where I can request a client certificate for accessing the VIP User Services API - https://userservices-auth.vip.symantec.com/vipuserservices/AuthenticationService_1_8
    Right now when trying to send a request to the Authentication services API, I get this error -
    "400 No required SSL certificate was sent"
    Can you please direct me to an online form or support contact for this?

    Regards,
    Jasminder.


  • 2.  RE: Client certificate for using VIP User Services API

    Broadcom Employee
    Posted 3 days ago
    Edited by Ravi Kumar B 3 days ago
    Hello @Jasminder Grewal

    If you have active support contracts with Broadcom. Please create a technical case for assistance. Refer to this Knowledge article on Opening a support Case

    Here is the link for Symantec VIP Community: https://community.broadcom.com/symantecenterprise/communities/community-home?communitykey=1189cd24-7494-4e46-ae0b-081300410e03&tab=groupdetails

    Regards,
    Ravi ​

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    Regards,
    Customer Service Representative
    Broadcom Software
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