Broadcom Customer Care

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KB articles not available (API Gateway)

  • 1.  KB articles not available (API Gateway)

    Posted 12 days ago
    When searching the support site Knowledge Base for (API Gateway) articles it produces a list of related articles. However when clicking the links it leads to a 404 not found on ca-broadcom.wolkenservicedesk.com. Can this be solved? The KB articles are a very usefull resource!

    Thanks, Remco


  • 2.  RE: KB articles not available (API Gateway)

    Posted 7 days ago
    Hi Remco,


    To investigate this issue, could you please help us with the screenshot of the page and the keywords you are using to search for an article?

    Regards,
    Heena

    ------------------------------
    Regards,
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------



  • 3.  RE: KB articles not available (API Gateway)

    Posted 16 hours ago
    Hello Heena,

    Thanks for your reply. Currently I tried again to reach some KB articles and now it seems ok again. Since there are many dead links on the Broadcom website, I guess you're still in a transition?

    sample of dead link:


    BR

    Remco