Broadcom Customer Care

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Need Site ID

  • 1.  Need Site ID

    Posted 08-27-2020 05:04 PM
    Edited by Heena Tabassum 08-31-2020 09:15 AM
    Hi Team,

    Kindly share us the Site ID for  below mentioned serial number.

    Serial:  Sxxxxxxxxxxx5


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    Edited by Heena
    on 8/31/2020


  • 2.  RE: Need Site ID

    Broadcom Employee
    Posted 08-31-2020 09:14 AM
    Hi 

    To get your Site Id, please use the Support Site ID request form and the team will get back to you with your valid site id. 
    Article for your reference: https://knowledge.broadcom.com/external/article?articleId=197283


    Note: Please avoid posting private or sensitive information the public forum.

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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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  • 3.  RE: Need Site ID

    Posted 14 days ago
    We are a Charity and our licenses (15) are coming up for renewal. Tried to raise a query because the Licensing option on Symantec Manager had disappeared. We have a valid set of licenses. Could not raise a query, therefore cannot add any new licenses.

    We have been with Symantec for several years now, and if Broadcom cannot recognise us a customer. They will have their wish.

    When our licenses expire we will have to consider our position on renewal, as we have no option! ​


  • 4.  RE: Need Site ID

    Broadcom Employee
    Posted 11 days ago
    Hi John Osborn,

    Request you to please create a case with our licensing team by using the following form and the team will assist you further.

    https://ca-broadcom.wolkenservicedesk.com/web-form?_ga=2.212120532.1798174918.1603096926-1788378257.1603096926

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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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