CA Gen

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Client s/w

  • 1.  Client s/w

    Posted 06-25-2020 10:38 AM
    Hi
    Is there a download link on the product download page for the latest workstation toolset? I searched with CA Gen and Edge and variations thereof and didn't find anything!
    Thanks


  • 2.  RE: Client s/w

    Posted 06-25-2020 12:12 PM
    Anand,

      The link to the Gen product download follows.

    https://support.broadcom.com/download-center/product-download.html?subfamily=GEN

      The release drop down defaults to 8.5, which you will need to change to 8.6.

    Regards,

    Andy Hébert
    Broadcom Inc.
    Principal Support Engineer

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    Principal Support Engineer
    Broadcom
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  • 3.  RE: Client s/w

    Posted 06-26-2020 08:42 AM
    Is the download still the GA version? Or does it ever get refreshed with current PTFs?

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    Doug Seaver
    Systems Development Services Specialist
    CA Gen Tool Support
    WisDOT
    Madison, WI, USA
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  • 4.  RE: Client s/w

    Posted 06-26-2020 10:20 AM
    Doug,

      The download is the GA version.  I recommend installing the 8.6 Complete immediately after installing the GA.  The 8.6 Complete (WKS86200 includes PTF consolidation) is located at the link below.  Plus, install any post-Complete PTFs that are applicable to your environment.

    https://techdocs.broadcom.com/us/product-content/recommended-reading/technical-document-index/ca-gen-solutions-patches-indexes.html

    Regards,

    Andy Hébert
    Broadcom Inc.
    Principal Support Engineer

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    Principal Support Engineer
    Broadcom
    ------------------------------



  • 5.  RE: Client s/w

    Posted 06-29-2020 11:32 AM
    Thank you for that information.


  • 6.  RE: Client s/w

    Posted 07-07-2020 09:14 AM
      |   view attached
    Evidently I am doing something wrong?  at some point when I was trying this earlier it prompted me to enter my site id which I didn't have at that time. now I do have it, but can't remember where I need to enter it!


  • 7.  RE: Client s/w

    Posted 07-07-2020 06:26 PM

    Hi Anand,
    If you go to that download page (https://support.broadcom.com/download-center/product-download.html?subfamily=GEN) before login it will prompt you to login and if your account is registered for a SiteID which has GEN entitlements then you will be able to see the files. Without GEN entitlements you will see a message like above. The same process occurs if you are already logged in before going to the page.
    When you registered your account you would have had to enter a SiteID(s) then. I would suggest to call our Customer Care team to get them to check your account for registered SiteIDs and their GEN entitlements.
    The support global contact numbers are here: https://www.broadcom.com/support/software/contact

    Hope that helps

    Regards,

    Lynn



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    Lynn Williams
    Senior Principal Support Engineer
    Broadcom
    Australia
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  • 8.  RE: Client s/w

    Posted 07-09-2020 07:01 PM
    Thanks. After I got my site id associated to my logon I was able to download.


  • 9.  RE: Client s/w

    Posted 07-09-2020 07:03 PM
    Hi Anand,
    Thanks for confirmation.

    Regards,

    Lynn

    ------------------------------
    Lynn Williams
    Senior Principal Support Engineer
    Broadcom
    Australia
    ------------------------------