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Broadcom Support Portal - Linking Symantec Software Add-Ons To The Appliances

  • 1.  Broadcom Support Portal - Linking Symantec Software Add-Ons To The Appliances

    Broadcom Employee
    Posted Mar 22, 2020 11:33 AM

    To link the add-ons to any appliance, please follow the steps mentioned below: 

    Step 1: Visit Support.broadcom.com and click on Symantec Enterprise Security

     

    Step 2: Click on My Entitlements to view your entitled products

     

    Step 3: Click on the company name followed by the Site ID the appliance is registered under.

     

    Step 4: Click on the appropriate appliance type for the concerned serial number. For Example, I have highlighted SG-S200 to view the serial numbers. Click on the Download License button for the corresponding appliance serial number.

     

    Step 5: Click on software add on to see the currently linked and on Add on to link new software add on like File Inspection or BCIS.

     

    Step 7: After clicking on Add on customer needs to select the ad on from the list of available add on and move it to the Software Add-ons Selected for this Appliance using the highlighted navigation keys. Accept the EULA and click on Link/ De-Link.

     

    Once the software add-ons are linked, the customer needs to refresh the status of their license on the appliance console to see the changes for the configuration. 

    If you need help with any of these steps, please contact Broadcom Customer Care Representative by opening a ticket online or use our Virtual Agent Chat.



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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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