Broadcom Customer Care

  • 1.  How can check license symantec endpoint is share or orginal ?

    Posted 10-13-2021 03:22 PM
    hi  ineed info for check license symantec endpoint protection is share or really orginal  , mean really orginal maybe slf file is used in other replace and same license symantec endpoint protection part number in used  ,  any tools or suggest for how check them ..

    such maybe one part number license symantec endpoint protection in used in 2 broadcom user panel ..

    in end  for buy  or renew license symantec endpoint protection only direct me and broadcom sale how can renew license ...


  • 2.  RE: How can check license symantec endpoint is share or orginal ?

    Broadcom Employee
    Posted 10-14-2021 05:04 AM
    Hello @tohid vardinlou

    You can find more information about Licensing Symantec Endpoint Protection from here https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-protection/all/licensing-v15883016-d31e6.html

    To discuss the renewal of your product, please get in touch with a Partner from here https://www.broadcom.com/how-to-buy/partner-distributor-lookup

    I hope this helps!


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    Regards,
    Ravi Kumar
    Customer Service Representative
    Broadcom Software
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  • 3.  RE: How can check license symantec endpoint is share or orginal ?

    Posted 10-17-2021 03:53 AM
    tanx for answer  , need info sample if i have 2000pcs license slf file i buy partner symantec and give giftcard and other gift buy and renew lic so after renew may use same lice in 2 panel symantec console manager or i not have info check them no any tools symantec for check this ..

    i guess my lic in use in another panel  and i  dontknow how can proof lic is share ...


  • 4.  RE: How can check license symantec endpoint is share or orginal ?

    Broadcom Employee
    Posted 10-18-2021 05:39 AM
    Hi @tohid vardinlou,

    Please Refer, Checking the license status in Symantec Endpoint Protection Manager - https://techdocs.broadcom.com/us/en/symantec-security-software/endpoint-security-and-management/endpoint-protection/all/licensing-v15883016-d31e6/checking-the-license-status-in-v16222262-d31e495.html

    If you still require assistance, please post the query Endpoint protection community or Create a technical case.

    Symantec Endpoint protection community :  https://community.broadcom.com/symantecenterprise/communities/communityhomeblogs?CommunityKey=1ecf5f55-9545-44d6-b0f4-4e4a7f5f5e68

    How Do I open a Support Case: https://knowledge.broadcom.com/external/article/142884/broadcom-support-portal-how-do-i-open-a.html

    I hope this helps!​

    ------------------------------
    Regards,
    Ravi Kumar
    Customer Service Representative
    Broadcom Software
    ------------------------------