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Tech Tip for CA Dispatch - Upgrading to a z14 processor

  • 1.  Tech Tip for CA Dispatch - Upgrading to a z14 processor

    Posted 03-02-2018 01:48 PM

    ATTENTION:  CA Dispatch customers,

     

    We've recently identified a compatibility problem between CA Dispatch and the new z14 processors that results in the CADZSAPx (SAPI) task receiving S0E0 and/or S0C4 abends when it attempts to process a dataset out of JES.

     

    Currently, test fix ST00682 is available to resolve the problem for CA Dispatch release 11.7 customers. And test fix ST00702 is available for our release 11.6 customers.

     

    We should have published versions of both fixes (SO00682 and SO00702) available within about a week.

     

    Any customer running a supported release of CA Dispatch who is contemplating an upgrade to a z14 processor will want to make sure that they have the appropriate fix in place prior to the upgrade.

     

    Thank you for you attention!

     

    Regards,

    Scott London

    ca Support

    609-583-9671 



  • 2.  Re: Tech Tip for CA Dispatch - Upgrading to a z14 processor

    Posted 03-09-2018 12:00 PM

    Update for our CA Dispatch customers...

     

    I'm happy to report that the z14 compatibility apars have been published and are available for download from our Support.ca.com website as follows:

     

    APAR #: SO00682
    Product: DISPAT Release: 11.7 Solution #: 209
    Title: CADZSAPI TASK ABENDS WITH S0C4/S0E0 AFTER Z14 UPGRADE

     

    PREREQUISITE RO61343
    PREREQUISITE RO63443

     

    Link to download 11.7 SO00682 apar:
    https://support.ca.com/us/download-center/solution-detail.html?docid=653521&os=OS&aparno=SO00682&actionID=5

     

    -----

     

    APAR #: SO00702
    Product: DISPAT Release: 11.6 Solution #: 153
    OS: OS Group: OMXCOM GBL SUP 1
    Title: CADZSAPI TASK ABENDS WITH S0C4/S0E0 AFTER Z14 UPGRADE

     

    NO PREREQUISITES

     

    Link to download 11.6 SO00702 apar:

    https://support.ca.com/us/download-center/solution-detail.html?docid=653520&os=OS&aparno=SO00702&actionID=5

     

    Additionally, the "IBM zEnterprise Compatibility Matrix" for CA Dispatch has been updated to reflect the need for this z/14 compatibility maintenance.

     

    Link to matrix:
    https://support.ca.com/phpdocs/0/MSPSaccount/COMPAT/IBM_hardware.HTM

     

    Thank you and regards,

    Scott London

    ca Support



  • 3.  Re: Tech Tip for CA Dispatch - Upgrading to a z14 processor

    Posted 03-09-2018 12:03 PM

    Thank you Scott!



  • 4.  Re: Tech Tip for CA Dispatch - Upgrading to a z14 processor

    Posted 03-09-2018 12:34 PM

    You're very welcome Mike!