SYSVIEW Performance Management

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  • 1.  Sysview GSVC100W (SDCS) TRANDYN

    Posted Feb 15, 2021 03:25 AM
    Hello.
    I have a new isssue with CICS threshold after Installed Sysview version 16..
    Sysview is producing a lot of false alarms like:

    GSVC100W (SDCS) TRANDYN TRANS DISPTIME D10T * NORMAL PROBLEM
    V= *OVERFLW W= 00:04:00 P= 00:04:00 UPPER 0.000000
    O014CITN D10T 1177 * O014CITN
    Desc='Dispatch time

    GSVC100W (SDCS) TRANDYN TRANS SUSPTIME YV00 IG36 NONE PROBLEM
    V= *OVERFLW W= 00:10:00 P= 00:10:00 UPPER 0.000000
    YACJ700 YV00 65483 IG36 RUOHONO
    Desc='Suspend time '

    Do you know, why is this OVERFLW vallue?

    So far I found this problem only, where CICS version 5.3 is running, CICS 5.5 looks ok.


    I have tried also to change type toTRAN, but same problem...
    Could it be something with policy?


    Thank you for any ansver..

    Br,
    Jan Rypel
    TietoEvry


  • 2.  RE: Sysview GSVC100W (SDCS) TRANDYN

    Broadcom Employee
    Posted Feb 15, 2021 04:00 AM

    Good morning Jan,

    OVERFLW means the actual value exceeds the available size for the field on the display. 
    For the TRANDYN you could check if you have applied ptfs SO10710 (pre SO09772).. It's handling a threshold issue with CICS.
    For TRANDYN and the future CICS TS 5.6 ptf SO13751 (pre SO13538) too..

    Best regards
    Hennie Hermans



    ------------------------------
    Principal Support Engineer
    CA Technologies, A Broadcom Company
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    Original Message


  • 3.  RE: Sysview GSVC100W (SDCS) TRANDYN

    Posted Feb 15, 2021 04:27 AM
    Hello,

    All PTF's you have mentioned we have applied allready.
    So it looks like I need to open new case to support..
    Original Message


  • 4.  RE: Sysview GSVC100W (SDCS) TRANDYN

    Broadcom Employee
    Posted Feb 15, 2021 04:37 AM

    Hi Jan,
    Yes, please open a case and we can take a closer look at the logs...

    Thanks 

    Hennie Hermans



    ------------------------------
    Principal Support Engineer
    CA Technologies, A Broadcom Company
    ------------------------------

    Original Message


  • 5.  RE: Sysview GSVC100W (SDCS) TRANDYN

    Posted Feb 15, 2021 04:38 AM
    Just found this Ptf: SO16310
    Could it be solution for my problem?
    Original Message


  • 6.  RE: Sysview GSVC100W (SDCS) TRANDYN

    Broadcom Employee
    Posted Feb 15, 2021 05:04 AM

    Hi Jan,
    I could be the solution, but i dont know your current maintenance level and i found the once i provided on TRANDYN and CICS...

    Regards,

    Hennie Hermans



    ------------------------------
    Principal Support Engineer
    CA Technologies, A Broadcom Company
    ------------------------------

    Original Message


  • 7.  RE: Sysview GSVC100W (SDCS) TRANDYN

    Broadcom Employee
    Posted Mar 31, 2021 06:17 PM
    This was pursued via a support case and resolved by PTF LU00552.

    ------------------------------
    Regards,
    Doug Miller
    Software Engineer
    Broadcom
    ------------------------------

    Original Message