Datacom

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  • 1.  Have you seen the new Broadcom Support Portal?

    Broadcom Employee
    Posted Feb 19, 2020 11:01 AM
     
                    Is my CA Datacom product compatible with...?
              How do I download the Hiper solution...?
                                                When is the EOS date for my product...?
                                     How do I get a license key for my new CPU serial...?
    Is there an easy way to download all my product maintenance for...?

    If you have asked these or other questions about your CA Datacom product - or about any of your CA mainframe products - then you should  bookmark the new Broadcom Support Portal for mainframe products.

    Start by going to https://support.broadcom.com, and after you enter your login details, you can select the kind of support you need. For mainframe support, click the top left icon that looks like your IBM z-series mainframe. On the Mainframe Software Support page, you can see a list of recent critical updates, and a set of icons that will give more information about your cases and products, about compatibilities and communities, and the most current documentation for your CA Mainframe products.

    Below these most-requested links, you can find more links for product lifecycle and licensing information, tools for product maintenance (Receive Order, CA RS, etc.), and education at the Broadcom Learning Management System. If you are currently a partner, or if you want to take advantage of the special benefits that our partners receive, you can go to our Broadcom Partner Portal page, too!

    Visit the Broadcom Support Portal today, and see how we can help you meet your needs to run your CA Mainframe product successfully!

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    Don Johnson
    Principal Support Engineer | MFD - CA Datacom product family
    CADRE/CA Datacom Community Champion
    Broadcom
    office: 609.493.5891 | mobile: 304.237.8439

    donald.johnsonjr@broadcom.com | broadcom.com
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  • 2.  RE: Have you seen the new Broadcom Support Portal?
    Best Answer

    Community Manager
    Posted Feb 19, 2020 12:04 PM
    Thanks for sharing this with our members, Don!

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    Lenn Thompson
    Community Manager, Mainframe Division
    Broadcom Inc.
    lenn.thompson@broadcom.com
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  • 3.  RE: Have you seen the new Broadcom Support Portal?

    Posted Feb 20, 2020 09:34 AM
    Hello Don... How are you?

    My congrats for the CA team for the modernization of the Support Site, this was must needed!!

    Best regards.
    Fernando

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    IT Mainframe Specialist
    IBM de Chile
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