Broadcom Customer Care

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  • 1.  symantec broadcom issue

    Posted May 07, 2020 05:41 PM

    Dear Broadcom,

     

    Please help I need support for our Symantec antivirus.

     

    They new update is blocking all the vpn end users clients.

     

    How can we  fix or roll back the old agent.

     

    Thank you

     

     

    Melvin Ramirez

    IT Engineer
    EDF - International Division - Middle East
    Abu Dhabi Mall, East Tower, 6th floor
    PO Box 7075

    Abu Dhabi, UAE

    melvin.ramirez@edf.ae

    Tel. : +971 56 424 9996

    Fax. : +971 2 813 1415

    Dir. : +971 2 813 1420

    Think Green – Please do not print this email unless you really need to.

     

     



  • 2.  RE: symantec broadcom issue

    Broadcom Employee
    Posted May 10, 2020 02:37 PM
    Hi Melvin Ramirez

    Thank you for using our communities.
    To get product support, please create a technical case with our Support Team and one of our engineers will contact you to assist you further.

    Helpful link - How to create a case?




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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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