Broadcom Customer Care

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unable to download anything from broadcom portal

  • 1.  unable to download anything from broadcom portal

    Posted 04-21-2020 08:12 AM
    I am unable to download anything since symantec moved to broacom. I tried http, ftp, add to cart. I tried all 3 downlaod in the list. I tried chrome, firefox, internet explorer. No luck. With chrome, if I try to downlaod the full installed, i get a 1kb file.


  • 2.  RE: unable to download anything from broadcom portal

    Posted 04-21-2020 12:30 PM
    Hi giorgiobusoni,

    Suggest you to please submit the request form with the issue details and provide us the case number to have our team members look into it as soon as possible.


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    Regards,
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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  • 3.  RE: unable to download anything from broadcom portal

    Posted 04-22-2020 07:12 AM
    Edited by Giorgio Busoni 04-22-2020 07:12 AM
    Hi, I have already opened a case, they sent me here...
    Case number: 31864060


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    busoni
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  • 4.  RE: unable to download anything from broadcom portal

    Posted 04-22-2020 04:44 PM
    Edited by Heena Tabassum 04-23-2020 03:34 AM
    Hi giorgiobusoni,

    Thank you for submitting the request. Our concerned team is looking into it.





    ------------------------------
    Regards,
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------