Broadcom Customer Care

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  • 1.  Data collection and storage for Symantec Endpoint Protection Cloud

    Posted May 21, 2020 04:22 AM
    Hi,

    I'm having trouble locating answers to the following questions. I've read the EULA and other documents but can not answer the following questions:
    1. What country/region is the data collected in SEPC stored.
    2. What data is collected and stored.
    3. How long is that data stored.
    4. What data/information is sent in transit and possibly recorded in logs
    5. Is it possible to prevent information about servers (IP, MAC Address, Software Inventory) being sent outside of a country / region

    All the questions above relate to servers and protecting the information on and about those servers.

    Thanks.


  • 2.  RE: Data collection and storage for Symantec Endpoint Protection Cloud

    Broadcom Employee
    Posted Jun 01, 2020 09:23 AM
    Hi Nick Lawrence

    As it is related to Endpoint Protection Cloud, I would encourage you to post your query in the Symantec Endpoint Protection Cloud community. Here is the link: https://community.broadcom.com/symantecenterprise/communities/community-home?CommunityKey=803229a0-b4c2-432f-8a7c-83d2948d6835


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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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