Hi,
There could be a couple of reasons for the downloads not appearing in your account. Please refer the following link for more information.
https://knowledge.broadcom.com/external/article?articleId=144156We will have to validate your account to identify the root cause. Emailed you privately for more details.
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Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
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Original Message:
Sent: 09-29-2020 04:41 AM
From: Markus Kastner
Subject: No downloads available
Dear Sir or Madam,
there are no downloads shown for Symantec Endpoint Protection.
https://knowledge.broadcom.com/external/article?articleId=145882
It seems that the new serial numbers are not linked to our account.
https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=142873
Following the article only brings up the message:
Please correct the errors and submit your information again, even all fields are filled.
Can you please help me getting the current software.
Sincerely
Markus Kastner