The Customer Care Request Form is a convenient way to request assistance from the CA Customer Care team.
Providing sufficient and accurate data will expedite a resolution to your request.
After submitting the form, you will receive a screen message with your case number and an email will also be sent to the address entered in the "Email Address" required field.
Note: This form is for Non-Technical requests and should not be used to open cases for product support, support escalations or for high severity/urgency cases.
Please call CA Customer Care directly for Severity 1 cases.
Please take note of the below tips when submitting a request via the form.