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We are a Symantec Email Security.cloud customer (by way of Echoworx). I do not have a Site ID.

  • 1.  We are a Symantec Email Security.cloud customer (by way of Echoworx). I do not have a Site ID.

    Posted May 12, 2020 11:10 AM
      |   view attached
    Hello,
    we are a symantec cloud partner and we did not receive the Site ID corresponding to our Symantec console.
    
    We need the ID site in order to access support for the symantec product.
    
    Can you send me our ID site?
    
    I specify that our wholesaler and micro ingram.
    
    Thank you


  • 2.  RE: We are a Symantec Email Security.cloud customer (by way of Echoworx). I do not have a Site ID.

    Broadcom Employee
    Posted May 13, 2020 06:41 AM
    Edited by Heena Tabassum May 13, 2020 06:42 AM
    Hi Generis-System

    I have created a ticket with our Customer Care Team and one of the team members will contact you to assist you further on this inquiry.

    Ticket Id: 31915679

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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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