It has been more than 10 days and I have still not received a satisfaction survey. Have they been discontinued? I did not see an announcement that Broadcom would stop using them; as I have received one after each case since the acquisition.
J.W.
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"No matter where you go, there you are." - TAoBB:AtED
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Original Message:
Sent: 09-09-2019 08:53 AM
From: Heena Tabassum
Subject: Customer satisifaction survey not received for case: 20044789
Hello,
We have forwarded your feedback to the concerned team and our team investigating on it. We will keep you updated.
Thank you for bringing this to our notice.
Regards,
Heena
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Heena Tabassum
Sr. Customer Care Representative | Customer Care
Broadcom
Original Message:
Sent: 09-06-2019 10:04 AM
From: J W
Subject: Customer satisifaction survey not received for case: 20044789
This case was closed by Broadcom support on 04 Sep. 2019. I have not received a satisfaction survey to provide feedback.
#customercare #customerservice #satisfactionsurvey #customerfeedback #feedback;survey
J.W.
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"No matter where you go, there you are." - TAoBB:AtED
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