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No one pick up our case

  • 1.  No one pick up our case

    Posted 07-06-2020 11:48 PM
    Dear Customer Care.

    I'm a service provider of DLP in Hong Kong. And our customer got a issue on DLP. This case is very urgent, we want a technical support can handle this case asap. Any one can help us?

    Case Number Case#32088178

    David Yim

  • 2.  RE: No one pick up our case

    Broadcom Employee
    Posted 07-13-2020 02:35 AM
    Hi Bluecoat Support1,

    Regarding case #32088178 the engineer is working on it. Please update the case if you need assistance related to the issue.

    Heena Tabassum
    Customer Care Community Admin