Broadcom Customer Care

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Automic Marketplace Unavailable

  • 1.  Automic Marketplace Unavailable

    Posted 09-05-2019 06:59 AM
    Edited by Heena Tabassum 09-09-2019 05:36 AM


    Getting error - "Service Unavailable" while accessing IT team is working on it to fix the issue.

    Error Screenshot:


    Automic products can be downloaded via and can also download the components under Component downloads.

    If you need any immediate assistance, please contact our CA Customer Team on 1800-225-5224 or if calling from outside North America, visit for regional contact numbers or report these issues using Customer Care Request Form

  • 2.  RE: Automic Marketplace Unavailable

    Posted 09-06-2019 10:47 AM
    Edited by Heena Tabassum 09-09-2019 05:37 AM


    There's been some development on this issue.

    Customers can now access the Marketplace at

    After login users will be redirected to the new Marketplace.

    In some cases users might have to press Ctrl+F5 to refresh their browser cache in order to get a proper layout of the page.

    Heena Tabassum
    Sr. Customer Care Representative | Customer Care