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Automic Marketplace Unavailable
Heena Tabassum
Sep 05, 2019 06:59 AM
Issue: Getting error - "Service Unavailable" while accessing marketplace.automic.com. IT team ...
Heena Tabassum
Sep 06, 2019 10:47 AM
Resolved: There's been some development on this issue. Customers can now access the Marketplace ...
1.
Automic Marketplace Unavailable
0
Recommend
Broadcom Employee
Heena Tabassum
Posted Sep 05, 2019 06:59 AM
Edited by Heena Tabassum Sep 09, 2019 05:36 AM
Reply
Reply Privately
Options Dropdown
Issue:
Getting error -
"Service Unavailable" while accessing
marketplace.automic.com.
IT team is working on it to fix the issue.
Error Screenshot:
Workaround:
Automic products can be downloaded via
https://downloads.automic.com
and can also download the components under
Component downloads
.
If you need any immediate assistance, please contact our CA Customer Team
on 1800-225-5224 or if calling from outside North America, visit
ca.com/phone
for regional contact numbers or report these issues using
Customer Care Request Form
2.
RE: Automic Marketplace Unavailable
0
Recommend
Broadcom Employee
Heena Tabassum
Posted Sep 06, 2019 10:47 AM
Edited by Heena Tabassum Sep 09, 2019 05:37 AM
Reply
Reply Privately
Options Dropdown
Resolved:
There's been some development on this issue.
Customers can now access the Marketplace at
https://downloads.automic.com/
marketplace
After login users will be redirected to the new Marketplace.
In some cases users might have to press Ctrl+F5 to refresh their browser cache in order to get a proper layout of the page.
------------------------------
Heena Tabassum
Sr. Customer Care Representative | Customer Care
Broadcom
------------------------------
Original Message
Original Message:
Sent: 09-05-2019 06:58 AM
From: Heena Tabassum
Subject: Automic Marketplace Unavailable
Issue:
Getting error -
"Service Unavailable" while accessing
marketplace.automic.com.
IT team is working on it to fix the issue.
Error Screenshot:
Workaround:
Automic products can be downloaded via
https://downloads.automic.com
and can also download the components under
Component downloads
.
If you need any immediate assistance, please contact our CA Customer Team
on 1800-225-5224 or if calling from outside North America, visit
ca.com/phone
for regional contact numbers or report these issues using
Customer Care Request Form
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