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Can't open a case
Omri Moshe
Jun 28, 2020 01:26 PM
https://ca-broadcom.wolkenservicedesk.com/auth-sso#state=P7ZI429Kp4xb8QucHdlhrt5XZN0t7VFslAMJTynrznr ...
Heena Tabassum
Jun 29, 2020 01:14 PM
Hi Omri Moshe , Looks like the site id needs to be added to your profile to get access to the case ...
1.
Can't open a case
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Omri Moshe
Posted Jun 28, 2020 01:26 PM
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https://ca-broadcom.wolkenservicedesk.com/auth-sso#state=P7ZI429Kp4xb8QucHdlhrt5XZN0t7VFslAMJTynrznrdSCx0SPanR7RQYb9StgMB&error=access_denied&error_description=User+is+not+assigned+to+the+client+application.
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RE: Can't open a case
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Broadcom Employee
Heena Tabassum
Posted Jun 29, 2020 01:14 PM
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Hi
Omri Moshe
,
Looks like the site id needs to be added to your profile to get access to the case management. Please upgrade your account by following the steps mentioned in the link below:
https://knowledge.broadcom.com/external/article?articleId=142873&_ga=2.226461722.1062083843.1593450576-9910103.1593450576
If you have already upgraded your account, then help me with your email address privately to validate your account access.
------------------------------
Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
------------------------------
Original Message
Original Message:
Sent: 06-28-2020 01:28 AM
From: Omri Moshe
Subject: Can't open a case
https://ca-broadcom.wolkenservicedesk.com/auth-sso#state=P7ZI429Kp4xb8QucHdlhrt5XZN0t7VFslAMJTynrznrdSCx0SPanR7RQYb9StgMB&error=access_denied&error_description=User+is+not+assigned+to+the+client+application.
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