Hi
Michael Lowry,
Suggest you follow the steps mentioned below:
- Clear cache, cookies and try to access the site.
- Access the site using different browsers and private browser.
If you are still getting this error, please help us with your browser details.
------------------------------
Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
------------------------------
Original Message:
Sent: 11-13-2019 05:20 AM
From: Michael Lowry
Subject: Cannot log in to downloads.automic.com
When I click the Broadcom account link on downloads.automic.com, the following error appears.
Website could not be retrieved |
Unable to determine IP address for |
samlgwsm-qa.ca.com |
|
This indicates that the proxy was not able to resolve the hostname presented in the URL. Check if the address is correct. The DNS server returned: Name Error: The domain name does not exist. |
|
This is not the first time something like this has happened. It would be preferable if important websites were reliably accessible.