External Sign Issue

[Chas Chand]

Could you please URGENTLY assist

 

 

If I sign into Rally via our American Airlines SSO, it's fine

If I sign into Rally Discussion forums, its fine

If I sign into Broadcom, its fine

 

(sometimes I have to use my username as [e-mail] and sometimes as [e-mail], I still have not worked out when what is needed ��)

 

When I sign into https://rally1.rallydev.com, it's fine

 

But when I try to sign in using the external Portfolio Copy App (or any from any HTML file, the browser brings up a dialogue box and this is what I cannot get past

 

Anyway,

my company is        American Airlines

email address         [e-mail]

 

Subscription: American Airlines (ObjectID = 657818110)

Workspace: American Airlines (ObjectID = 657818114)

 

 

Sr. Project Manager IT Project Delivery, PMP

Western Region

Enterprise Desktop Field Services

 

Tel: + 1 682 278 3758

Mobile: + 1 817 209 4598

E-mail: [e-mail]

Cube: 8E.1E.138A  

 

 

[Mohammed Aslam Shah Khan]

Hi @Chas Chand, 

In relation to the other question you posted around Rally and the issue being described here, an engineer from the Rally team would be the best resource to assist you.

As mentioned by @Heena Tabassum in the other thread, please contact our Customer Care team and if you have active maintenance for the product, we'll get you in touch with an engineer by creating a case. 

Thank you.

Note: Please avoid posting sensitive information on public forum. It would be great if you could edit your post and remove the personally identifiable information.

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