I have not at this point ~jm
FYI, @Michael Lowry reported the same thing many months ago.
Believe or not - all issues are checked and if warranted a ticket is opened with the vendor. I believe in transparency if its broken causing pain we need to fix it but your constant slights or jabs like "You may not care" are getting old. I don't ignore posts or communications, but the water cooler is busy, my DM requests are busy, email is busy, ServiceNow tickets and Jira tickets are all busy places so if I do not respond instantly its a bandwidth issue - it's not personal.
@Jason McClellan Nobody ever said this is personal or that you specifically ignored anything, and yes, I am aware I am not exactly being a shill for how awesome Broadcom is. But I always take great care to address "Broadcom" as a whole, and I mean it, while you appear to be the one taking it personally recently.
If the Water Cooler and all other channels are too busy with complaints (and they are), Broadcom needs to cut down on the sources of problems (by slowing down and rethinking, i.e. righing some of the existing business decisions thoroughly). But it's clear that'll not be happening.
While I once more appreciate your testing, I said that this problem is again another one of a moving goal post, it happens on and off. I don't know how to do better than to submit actual video evidence about the end user experience.
From 2016 on, I have spent an ungodly amount of hours in Automic forums, and like many others (but really in volume just a handful of others, of which some have already been driven away by the looks if it), I have helped
some people. There's testimonial to that. And by doing so, relieved Broadcom of supplying support themselves. All the while, Broadcom (again, as a whole) continues to be an exercise in utter frustration in almost every area of business I have had to interact with them in (not just the forum software), and seems hellbent on milking their acquisitions while appeasing clients with promises and
sea lioning.
I can't close the account as a whole since the employer requires me to retain for emergencies, but I have lost interest in providing free Automic services under these circumstances. I will now unsubscribe from all of Broadcom's forums' digests.
@Michael A. Lowry@Tim Quakulinsky@FrankMuffke : you all know how to reach me on alternate channels.
Take care everyone.