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unable to access previous id

  • 1.  unable to access previous id

    Posted 08-06-2019 10:39 AM
    Dear sir,

    I created my user account and logged a query in CA community in may,2019 but after that the migration of CA community was in progress.Some days later,When I tried to access my account, it was not accessible.So again I registered on broadcom with same user id but I am not able to access the CA community and have no idea how to check the solution of my previously posted question.Even with the new created broadcom id,I am not able to write in CA customer care community.I request you to activate the previous id so I can get the solution for my question and can get help from experts.

    The User id is given below:
    zalak.shukla@tcs.com

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    Thanks & Regards,
    Zalak Shukla
    TATA Consultancy Services
    Vadodara,India
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  • 2.  RE: unable to access previous id

    Posted 08-06-2019 02:12 PM
    Hi Zalak,
    Please use this form to open a case so our team can work with you directly and look into your problem.
    https://ca-broadcom.wolkenservicedesk.com/web-form

    Thank you!