Hi
Brad Hadfield,
1. If you have already purchased the product, then please help us with the serial number or the contract number privately. I will try my best to find a valid site id for you.
Note: Please do not share sensitive or private information on this forum. Encourage you to share those details with the support team using private messages or case management.
How to reply privately - Click on reply and select "Reply privately" from the drop-down as shown in the picture below:
2. If you want to renew the contract, then please submit your details using the following link and the sales team will contact you.
https://www.broadcom.com/company/contact/americas-sales-contact-form?fct=Sales&pf=Enterprise+Software&fc=United+StatesHope this helps!
------------------------------
Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
------------------------------
Original Message:
Sent: 06-29-2020 01:02 PM
From: Unknown User
Subject: I need my siteId
I've tried to get my SiteID,
so that I can get support,
so that I can buy licenses for Product: Symantec Endpoint Protection Cloud.
I hope someone can help with this fiasco - we are beyond disappointed in the customer experience.