Broadcom Customer Care

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  • 1.  Website blocked by Symantec Web Scanning Service

    Posted Apr 02, 2020 12:54 PM
    Hi all!

    Wondering if you can help as getting to speak to anyone without a Level 1 Biometric High Level Security Site ID is.. challenging!

    Sainsburys here in the UK uses the Symantec Web Scanning Service and it has blocked my personal website (matttancock.com) for spam - despite it just being created and being a simple 1 page portfolio.

    Any ideas who can have it reviewed (if it even needs that much)? I work in lots of places with enterprise web scanning and if Symantec blocks it at all of them it'll put me at a real disadvantage!

    Any help would be massively appreciated!

    Thanks in advance,
    Matt


  • 2.  RE: Website blocked by Symantec Web Scanning Service

    Broadcom Employee
    Posted Apr 02, 2020 02:18 PM
    Hi Matt Tancock


    Regarding this issue, I would suggest you to please send an email to CLOUDfeedback@feedback-87.brightmail.com and the team will assist you further. 




    ------------------------------
    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------



  • 3.  RE: Website blocked by Symantec Web Scanning Service

    Posted Apr 02, 2020 02:51 PM
    Hi Heena,

    Thank you so much for your help, I will get right on it!

    Matt