Broadcom Customer Care

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  • 1.  Automic Automation Online Documentation not available

    Posted Nov 18, 2019 06:06 AM
    To whom it may concern,

    The Online documentation is currently not working. when I go to docs.automic.com/documentation -> "Automic Automation" -> and click on "Automic Automation Guides" it says:
    The following content is not available:
    • Documentation: Documentation - Automic Automation Guides
    • Version: 12.3
    • Language: English


  • 2.  RE: Automic Automation Online Documentation not available

    Broadcom Employee
    Posted Nov 18, 2019 07:49 AM
    Edited by Heena Tabassum Nov 18, 2019 07:50 AM
    Hi Keld Mollnitz

    Our IT team has fixed this issue and the links should be working now. Please let us know if you are still facing any issues. 


    ------------------------------
    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------



  • 3.  RE: Automic Automation Online Documentation not available

    Posted Nov 19, 2019 02:54 AM
    Thanks @Heena Tabassum, I confirm it's working again :-)​


  • 4.  RE: Automic Automation Online Documentation not available

    Posted Nov 19, 2019 03:50 AM
    One does have to wonder though: Since this vital ressource has been broken, like, several times over the last months​ if it's possible for their IT folks to monitor it in some way? It kinda reflects badly that customers seemingly always report this first.

    Could do with a cron job and three lines around curl, but as luck would have it, Symantec Enterprise used to have a product, too. Though I can't be sure because the product pages for Symantec have been sort of broken, too. But puns around Symantec are really cheap, so nope.