Broadcom Customer Care

Expand all | Collapse all

I, too, need my site ID

  • 1.  I, too, need my site ID

    Posted 06-26-2020 01:14 AM

    Am still able to use Symantec portal at hostedendpoint.spn.com for SEP Small Business edition.  Earlier I activated my Broadcom account.  I never received any further email with my site ID.  In checking another post in this community I saw advice about how to get the site ID - they said to log in to the Symantec portal and the Site ID is just the Symantec Support ID minus the letters and dash in front of the numbers.  I cannot find this; only my license number.  Please advise.

    Paul



  • 2.  RE: I, too, need my site ID

    Broadcom Employee
    Posted 06-26-2020 03:00 PM
    Dear Paul,

    The subscription is listed for SEPC portal. The SEP SBE Site ID, will you kindly Privately Message me your company name/Serial number to get the site ID?


  • 3.  RE: I, too, need my site ID

    Posted 06-29-2020 05:14 PM
    I too, need my site ID. I found the serial number. Now I need the site ID.


  • 4.  RE: I, too, need my site ID

    Broadcom Employee
    Posted 07-02-2020 08:22 AM
    Hi Shawn Anderson,

    I sent you email privately for more details. Please provide us the details to find a valid site id for you.

    ------------------------------
    Regards,
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------



  • 5.  RE: I, too, need my site ID

    Posted 07-02-2020 01:43 PM

    Aparna and/or to whom it concerns:

    I PMed you in this ticket per your request soon after you asked for the name/serial number 5 days ago.  Is there any update?  Do you need me to send them again?




  • 6.  RE: I, too, need my site ID

    Broadcom Employee
    Posted 07-06-2020 03:12 PM
    Hi Paul Hartwell,

    Could you please forward me the Serial Number? I sent you a message privately.

    ------------------------------
    Regards,
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------



  • 7.  RE: I, too, need my site ID

    Posted 07-06-2020 03:33 PM
    I have replied privately; please let me know you have read it.


  • 8.  RE: I, too, need my site ID

    Broadcom Employee
    Posted 07-06-2020 03:56 PM
    Hi Paul,

    Thank you for the details. The site Id has been sent to you. Let us know if you need any further assistance.

    ------------------------------
    Regards,
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
    ------------------------------



  • 9.  RE: I, too, need my site ID

    Posted 07-07-2020 11:08 AM
    Hi i need help with the site ID as well.

    ------------------------------
    Embrio Enterprises
    ------------------------------



  • 10.  RE: I, too, need my site ID

    Posted 07-08-2020 05:48 AM
    Hi Heena Tabassum,

    I need your help with the site id. Many thanks.

    ----------------
    Sing
    ---------------