Broadcom Customer Care

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Support Portal - How to request for a case closure?

  • 1.  Support Portal - How to request for a case closure?

    Broadcom Employee
    Posted Oct 18, 2019 12:28 PM
    Edited by Heena Tabassum Feb 07, 2020 04:19 AM
    1. Log into support.broadcom.com and Select the Division.



    2. Click on Case management:

    3. To request for case closure, click on Case Id and select Close Case option as shown in the picture below.

    Note: This will not close the case, instead, it will send a notification to CA support engineer to review and close the case.

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    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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