Hi
Naoya Murata,
Sorry for the inconvenience. I reviewed both the cases mentioned above. The case 31837767 has been closed stating it's a duplicate of 31846848.
Case - 31846848 has been assigned to an engineer and he is working on it.
For any concerns related to a support case, please use raise concern button
to notify the Support Management team. For more details, please refer to the link below:https://community.broadcom.com/mainframesoftware/communities/community-home/digestviewer/viewthread?MessageKey=3098676b-2f76-4106-a0f4-e600ae44caca&CommunityKey=c475a143-13f8-4809-b469-d8541b80ea91&tab=digestviewer#bm3098676b-2f76-4106-a0f4-e600ae44caca------------------------------
Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
------------------------------
Original Message:
Sent: 04-11-2020 11:14 PM
From: Naoya Murata
Subject: Engineer is not assigned
Inquired on March 31.
About two weeks have passed, but no engineer has been assigned.
How can an engineer be assigned and solve a problem?
The problem cannot be solved because the engineer is not assigned.
Failure to resolve the issue will result in security issues.
If you are attacked, you become a liability issue.
CaseIDs are 31837767 and 31846848.