Hi
Brad Hadfield,
We will have to validate your contracts. I would suggest you to report this issue by using Customer Care
webform and the team will contact you to assist you further.
------------------------------
Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
------------------------------
Original Message:
Sent: 11-24-2020 02:16 PM
From: Unknown User
Subject: Unable to Transition to SES Enterprise
What a mess.
I'm finally able to access the support site after being caught in an authentication loop and I upgraded my access using my siteId... whatever that means. I see a screen that looks like
So now what?
Also notable - I tried to create a support case but it tells me the serial number to my product is invalid.