We first heard of the requirement to switch our Symantec Logins to Broadcom on April 27. I now see that the Symantec logins will be terminated on May 1. This is a ridiculously short timeline. We have no resources to assist our staff make the transition, and based on my experiences creating the Broadcom account, 90% of our staff are going to need assistance doing so -- the process was terrible. Fort example despite having an account I cannot gain any access to technical support (hence a post here).
This is a fantastic example of how not to manage a major transition/company buyout and alienate onboarding customers.
What do we need? The May 1 deadline to be dropped for something much more realistic so we can help our users transition. And, based on current experience, the time to reasearch ans migrate to an alternate provider.