Broadcom Customer Care

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  • 1.  No one reply out case

    Posted May 14, 2020 09:55 PM
    Dear Customer Care,

    Our customer have a urgent case, 31917578. no one reply them. please help us pass to technical urgently.


  • 2.  RE: No one reply out case

    Broadcom Employee
    Posted May 17, 2020 11:28 AM
    Edited by Heena Tabassum May 17, 2020 11:28 AM
    Hi Bluecoat Support1, 

    The case has been already assigned to the technician. You must have received a communication about the status of the case. 



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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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    Original Message