Hello,
I am trying to configure Symantec DLP 15.5 Email Quarantine Connect FlexResponse Implementation but I get the error "FlexResponse Action Failed [Email Quarantine Connect Approve Action] failed with message: java.net.SocketException: Software caused connection abort: recv failed"
can you help me how to fix it
logs \ tomcat as below ;
11 Ağu 2020 01:19:22,396- Thread: 309 SEVERE [com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectPlugin] java.net.SocketException: Software caused connection abort: recv failed
Cause:
com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectException: java.net.SocketException: Software caused connection abort: recv failedcom.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectException: java.net.SocketException: Software caused connection abort: recv failed
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailWsRemediationSession.wsConnect(EmailWsRemediationSession.java:267)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailWsRemediationSession.createConnection(EmailWsRemediationSession.java:196)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailWsRemediationSession.submit(EmailWsRemediationSession.java:142)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectRemediator.invokeWebService(EmailQuarantineConnectRemediator.java:39)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectAction.execute(EmailQuarantineConnectAction.java:49)
at com.vontu.incidentresponse.action.invoker.ActionInvoker.invokeActionAndPersistResults(ActionInvoker.java:313)
at com.vontu.incidentresponse.action.invoker.ActionInvoker.invokeActionAndPersistResults(ActionInvoker.java:297)
at com.vontu.incidentresponse.action.invoker.ActionInvoker.run(ActionInvoker.java:171)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
11 Ağu 2020 01:19:22,396- Thread: 309 SEVERE [com.vontu.incidentresponse.action.invoker.ActionInvoker] (RESPONSE_ACTION.12) FlexResponse Action [Email Quarantine Connect Approve Action] failed with message: java.net.SocketException: Software caused connection abort: recv failed.
11 Ağu 2020 01:38:35,644- Thread: 117 INFO [com.vontu.manager] [REPORT_EDIT] user: Administrator;
11 Ağu 2020 01:38:37,159- Thread: 113 INFO [com.vontu.manager] [REPORT_EDIT] user: Administrator;
11 Ağu 2020 01:38:37,222- Thread: 136 SEVERE [com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectPlugin] java.net.SocketException: Software caused connection abort: recv failed
Cause:
com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectException: java.net.SocketException: Software caused connection abort: recv failedcom.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectException: java.net.SocketException: Software caused connection abort: recv failed
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailWsRemediationSession.wsConnect(EmailWsRemediationSession.java:267)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailWsRemediationSession.createConnection(EmailWsRemediationSession.java:196)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailWsRemediationSession.submit(EmailWsRemediationSession.java:142)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectRemediator.invokeWebService(EmailQuarantineConnectRemediator.java:39)
at com.symantec.dlpx.flexresponse.emailquarantineconnect.EmailQuarantineConnectAction.execute(EmailQuarantineConnectAction.java:49)
at com.vontu.incidentresponse.action.invoker.ActionInvoker.invokeActionAndPersistResults(ActionInvoker.java:313)
at com.vontu.incidentresponse.action.invoker.ActionInvoker.invokeActionAndPersistResults(ActionInvoker.java:297)
at com.vontu.incidentresponse.action.invoker.ActionInvoker.run(ActionInvoker.java:171)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
at java.lang.Thread.run(Thread.java:748)
11 Ağu 2020 01:38:37,222- Thread: 136 SEVERE [com.vontu.incidentresponse.action.invoker.ActionInvoker] (RESPONSE_ACTION.12) FlexResponse Action [Email Quarantine Connect Approve Action] failed with message: java.net.SocketException: Software caused connection abort: recv failed