Broadcom Customer Care

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  • 1.  Wrong email when docs.automic.com is not working

    Posted Nov 09, 2020 04:28 AM
    To whom it may concern,

    when docs.automic.com is not working, the following message is returned:

    Internal Server Error

    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at sfe@automic.com to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Problem: The sfe@automic does not seem to exist.

    /Keld.



  • 2.  RE: Wrong email when docs.automic.com is not working

    Broadcom Employee
    Posted Nov 10, 2020 09:04 PM

    Dear Keld,

    Request to post this in the relevant community to be addressed by the concern personal.
    https://community.broadcom.com/enterprisesoftware/communities/communityhomeblogs?CommunityKey=c3f12eb3-eb42-45d8-b36e-19a11f78aff4



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    Aparna GS
    Global Customer Assistance
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  • 3.  RE: Wrong email when docs.automic.com is not working

    Broadcom Employee
    Posted Nov 11, 2020 02:57 AM
    Hi Keld Mollnitz

    I just checked the website and it's working fine for me. Probably, there was some glitch for a moment. 
    Could you please try accessing the URL? If it's not working then, let me know I have the team look into it.

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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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  • 4.  RE: Wrong email when docs.automic.com is not working

    Posted Nov 11, 2020 03:02 AM
    Hi @Heena Tabassum,
    the website is working fine, but the mentioned email sfe@automic.com does not exist. You may want to fix that.


  • 5.  RE: Wrong email when docs.automic.com is not working

    Broadcom Employee
    Posted Nov 11, 2020 03:17 AM
    Hi Keld Mollnitz

    Great! Thank you for letting us know. I forward it to the concerned team and see if they might want to update the message. 


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    Regards, 
    Heena Tabassum
    Customer Care Community Admin
    Broadcom
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