Hi
John Knowles,
Yes, I did receive your email. Actually your request was pending with our Customer Care Team which was processed and your account set up correctly now. Advise you to please login to support portal and confirm if everything is working fine.
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Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
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Original Message:
Sent: 05-01-2020 02:18 PM
From: John Knowles
Subject: being asked for Symantec Cloud web and mail serial or subscriptin nnumber
Heena
have you received my private emails ?
Original Message:
Sent: 04-30-2020 12:50 PM
From: John Knowles
Subject: being asked for Symantec Cloud web and mail serial or subscriptin nnumber
Heena
Our email cloud security account id is pulled. Our last Symantec invoice customer number was pulled.
Original Message------
Hi John Knowles,
Is your product active? If yes, please help me with your company name to see if I can find any information in our system.
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Regards,
Heena Tabassum
Customer Care Community Admin
Broadcom
Original Message:
Sent: 04-30-2020 04:42 AM
From: John Knowles
Subject: being asked for Symantec Cloud web and mail serial or subscriptin nnumber
I am being asked for Symantec Cloud web and mail serial or subscription number by our reseller so we can renew or repurchase it, but all we have is its account number which i can supply. In previous years symantec just invoiced us - i don't remember any serial number. Can customer care find it ?