• 1.  CA Vantage Windows Client (12.7.744)

    Posted 05-14-2014 05:35 AM

    I use the 'My Storage Summary' display on the front page of the client to display some of my more useful charts, but now it's stopped displaying them.  I think this might of happen since I installed IE 11 on my Windows 7 machine.  Does anybody else have this problem ?  I'll raise a 'case' when my site number gets updated.

  • 2.  RE: CA Vantage Windows Client (12.7.744)

    Posted 05-14-2014 07:22 AM

    I have Win 7 with IE 11. Just verified Home page is showing the dash board correctly.

    For Homepage to show published charts, Adobe SVG Viewer is required.

    If Adobe SVG Viewer is there,

    1.       Click the “Home” from toolbar.

    2.       Homepage should say “Please wait. The data is being collected.”

    3.       If no data is shown, check the file OAScheduler.log in central/log folder for any failure reasons.

  • 3.  RE: CA Vantage Windows Client (12.7.744)

    Posted 05-14-2014 09:27 AM

    Many thanks for your reply.  There were no errors in the log, but I downloaded and reinstalled Adobe SVG Viewer, and it's all working fine now.  It was working fine before, for many months. So I'm not sure what had happened.


    Thanks again