CA Workload Automation ESP Edition

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User issue with Workstation EE 11.3, Build 108

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  • 1.  User issue with Workstation EE 11.3, Build 108

    Posted 12-03-2019 09:30 AM
    Received an incident ticket this morning stating this:

    I have recently installed CA Workload Automation Workstation EE Version 11.3, Build 108. Previously i was using different build. After applying the filters and opening the workload director, it does not refresh automatically. I have to restart the workstation everytime to refresh.

    I don't play with workstation at all so I have no idea what this user is talking about. Any ideas on how to get his workstation build to auto-refresh?


  • 2.  RE: User issue with Workstation EE 11.3, Build 108
    Best Answer

    Posted 12-03-2019 09:41 AM
    Hi Frank,

    When the Workstation user is connected to the ESP WSS on the mainframe, WSS will send new updated data automatically. Workstation needn't turn on anything to get the data.

    I checked and there is no defect in build 108 to cause the problem, so I suspect it can be other causes, like with how the user installed it etc.

    Please open a support case and we will help to get it resolved.

    Thank you,

    Lucy