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  • 1.  Description Part need to be Disabled

    Posted Jun 14, 2017 01:28 AM

    Hello,

     

    I want some help for the below issue,

    Once the user raised a ticket , the description part need to be disabled & user is unable to edit the same. But analyst should able the same if required.



  • 2.  Re: Description Part need to be Disabled

    Posted Jun 14, 2017 09:17 AM

    Hi Manish.

    You just raised the below question within the CA Gen User community:

    >>> I want some help for the below issue, Once the user raised a ticket, the description part need to be disabled & user is unable to edit the same. But analyst should able the same if required. <<<

    Is this question related to the product CA Gen?

    If yes, could you please explain your question in more detail?

    Best regards Hillrich