1 November 2021
To: OPS/MVS Event Management and Automation Customers
From: OPS/MVS Product Team
Subject: OPS/MVS 14.0 Enhancement - Alert Central 1.0 Integration
On behalf of CA Technologies, a Broadcom Company, we appreciate your business and the opportunity to provide you with high-quality, innovative software and services. As part of our ongoing commitment to customer success under our 14.0 Continuous Delivery model, we are pleased to announce general availability of the following OPS/MVS 14.0 Feature PTF:
PTF LU03258 - Alert Central 1.0 Integration
Alert Central (AC) is a new component to extend our automation solution to have an alert management capability that provides more insightful information about mainframe alerts and reduce time to resolve problems. Key features of Alert Central are:
- Consolidate Alerts using an intuitive and modern web interface
- Empower users with meaningful data around alerts, including historical information
- Direct alert integration for OPS/MVS, NetMaster and SYSVIEW, and available APIs to support additional products
- Streamline of existing workflows for problem identification, investigation, and incident resolution
- Enable quick interaction between Operations and SMEs on problems handover and escalation, including integrating with main ITSM tools to support auto ticketing
OPS/MVS is among the first Broadcom products to exploit the Alert Central Connector for z/OS (ACC) component to send alerts to Alert Centrak (AC). OPS/MVS 14.0 Feature PTF LU03258 will allow OPS/MVS automation rules to send alerts via ACC to AC.
Please review the Feature PTF and OPS/MVS 14.0 product documentation for more information.
You can download your copy of OPS/MVS 14.0 from Broadcom Support Online https://support.broadcom.com/. If you have any questions or require assistance please contact Broadcom Customer Care online at https://www.broadcom.com/support/software/contact where you can submit an online request using the Customer Care web form: https://ca-broadcom.wolkenservicedesk.com/web-form?_ga=2.205828371.1432263889.1590607313-713014253.1588711301 . You can also call Broadcom Customer Care at +1-800-225-5224 in North America or see https://www.broadcom.com/support/software/contact for the local number in your country.
Should you need any assistance, our Broadcom Services experts can help. For more information on Broadcom Services and how you can leverage our experience, please visit https://www.broadcom.com/support/ca/services-support/ca-services.
Your success is very important to us, and we look forward to continuing our successful partnership with you.
To review Broadcom Support lifecycle policies, please review the Broadcom Support Policy and Terms located at: https://support.broadcom.com/.
Thank you again for your business.
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David R. Jones
Product Owner | OPS/MVS
Mainframe Software Division | Broadcom
412.808.2782 | 750 Holiday Drive | Pittsburgh, PA, 15220
david.jones@broadcom.com------------------------------