(This announcement has been revised as of October 19, 2016)
As part of our ongoing commitment to the security of CA Chorus Software Manager (CA CSM) we will be applying a patch update related to data encryption enhancements to our CA Support Online system on October 22, 2016.
In order for CA CSM to maintain full functionality and be able to communicate with CA Support Online using the enhanced encryption after this patch update, CA CSM customers will need to ensure they are running the minimal Java Service Refresh and Fix Pack levels that are compatible with the patch update.
Without these applied, CA CSM will no longer be able to connect to CA Support online and download products or maintenance for products.
For CA CSM 6.0/6.1 users:
Java Release Service Refresh Fix Pack
8SR3FP10(18.104.22.168) ** NEW **
For CA CSM 5.1 users, in addition to Java 7, there is also the option to upgrade the Service level of Java 6 to:
Please see knowledge base article TEC1374043 for information on how to determine the Java Service Refresh and Fix Pack level you are running.
CA CSM 6.0 and 6.1 are compatible with Java 8.0 Release, Service Refresh 3, Fix Pack 10 (8SR3FP10) or higher. You can upgrade Java now from 7.0 or 7.1 to 8.0 SR3 FP10 or higher. ** NEW **
CA CSM 5.1 is incompatible with Java 8. Please see knowledge base article TEC1785411 for further details. End of Service Announced for CA CSM 5.1 is September 15, 2017.
Contact your IBM Product's Service Team for these Service Refreshes and Fix Packs.
For those running stand-alone, information about the available Service Refreshes and Fix Packs can be found at:
For additional information please go to: