Secure One Services Group

Secure One Services Partners_ 2019 Symantec Intelligence Services and WebFilter Category and Application Update 

07-08-2019 11:38 AM

Dear Secure One Services Partners,

Severity: Warning

Enhancements to the Intelligence Services (formerly Blue Coat Intelligence Services or ‘‘BCIS’’) and WebFilter (formerly Blue Coat WebFilter or ‘‘BCWF’’) URL Categories and Application Classification are scheduled to become effective on October 8, 2019 between 17:00 and 21:00 UTC.

Who is affected?

Any product that uses Symantec Intelligence Services or Symantec WebFilter could be affected, specifically:

  • Analytics & Reporting
  • Advanced Secure Gateway
  • CacheFlow
  • Hybrid ProxySG and Web Security Service
  • Mach5
  • Malware Analysis
  • Management Center
  • PacketShaper
  • ProxySG
  • Reporter
  • Security Analytics
  • SSL Visibility
  • Symantec WebFilter Automation Tool
  • Threat Explorer
  • Unified Agent
  • Web Isolation
  • Web Security Service

For further information, please read the following article or just refer to the document attached.

“If you experience any issues please contact Symantec Technical Support for assistance”


Your SOS team


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