Secure One Services Group

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New technical Connect Calls 

Feb 08, 2019 11:03 AM

Dear SOS Partner,

 

We at Symantec are pleased to announce the launch of our Technical Connect Calls.

 

  • One call per product category (Endpoint Protection/Data Loss/Proxy/Gateway/Network Visibility/Authentication Encryption/Management Compliance) every month
    • Partners are encouraged to join those calls which they are most interested/have specialization in
  • Ran by Symantec Product Experts
    • Education Leads (who create ILT content)
    • Technical Directors  
    • SE product specialists
    • Product Management
  • Open forum discussions, sharing best practices etc.
  • Partners can give feedback on topics to be covered in future calls
  • Provide feedback on features for the product roadmap
  • Partners can sign up through Partner University

 

For further information regarding these new calls please watch the following video Technical connect call video 

For a comprehensive list of scheduled calls please use the following link Technical Connect Call Schedule

 

For further information or questions please reach out to your Service Alliance Manager.

Best Regards

 

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Comments

Jul 30, 2019 05:57 AM

Did this initiative fade out?

Calls used to be indexed and updated here, but haven't been for a while now... any way to listen to recordings of recent sessions?

https://learn-partner.symantec.com/Saba/Web_spf/NA1PRD0127/app/shared;spf-url=pages%2Fpagedetailview%2Fspage000000000003905%2Fpartner-university%2Findex-technical-connect-calls

Feb 27, 2019 07:59 AM

@Cyril

Can you make the Technical Connect Call Schedule page a reqeusted link item on the left side of the Partner University main page please?

https://learn-partner.symantec.com/Saba/Web_spf/NA1PRD0127/pages/pagelistview/pgcnt00000000002672

That tends to be a Central Place to start for all updates and information for the Partners.

Thanks,

AKH

Feb 27, 2019 07:54 AM

@Kresimir Vinscak:

https://learn-partner.symantec.com/Saba/Web_spf/NA1PRD0127/common/leclassdetail/regdw000000000773886?context=user&learnerId=persn000000000006298

^^^

When a TC call has been created and you have missed the original (and are no longer able to enroll) you will need to select "See other classes" where you will enroll for the playback when it is available.  It is not clear today on how to follow that process, but that is what I was able to do to launch the WebEx replay.

I did not watch the full playback, but it did begin to load for me.

Thanks,

AKH

Feb 25, 2019 05:14 AM

Hi @Cyril, will recordings be uploaded for tech calls? Specifically, I'm interested in SSLV VA session from 20th Feb.

For now, it's not available here: https://learn-partner.symantec.com/Saba/Web_spf/NA1PRD0127/pages/pagedetailview/spage000000000003905/partner-university/index-technical-connect-calls

Feb 13, 2019 10:41 AM

Feb 13, 2019 09:30 AM

Hi Cyril,

2nd link (Technical Connect Call Schedule) is working. 1st link contains a mistake (%20https[:]//...), but changing url to correct (https://learn-partner.symantec.com/Saba/Web_spf/NA1PRD0127/common/systemmessage/privilege/index-technical-connect-calls) shows "denied" page:

Sorry, you do not have access to this link or resource.

Our apologies for the inconvenience. If you recently placed an order for an eLibrary subscription be advised it may take up to five (5) hours for the subscription order to be fully processed and configured within the Symantec Education Services learning management system. Please try accessing the eLibrary again after allowing the subscription order time to process within the system. If you continue to receive the error after allowing time for the subscription order to be processed, or if you’re receiving this error in response to a course link outside of the eLibrary, please contact the Symantec Education User Support team at sesystems@symantec.com for assistance.

Feb 11, 2019 10:55 AM

Thank you for the infomation Kresimir, let me check internaly then I come back to you.

Have a nice day.

Cyril Colletaz

SOS Team.

Feb 11, 2019 08:37 AM

I have the same problem since Feb'9, but I successfully registered for webinar on Feb'8.

Feb 11, 2019 03:37 AM

For me, Call Schedule link returns an error:

"(120440) Invalid relay state received in Authentication Response. Login has failed, please contact Site Administrator. Relay state received : 5b0ff377-cdb6-4349-91a9-9109414434e7"

I'm logged into the Saba portal.

Anyone else?

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