Download your ProductsYour company has assigned one "technical contact" in their contract.
That person will receive the Electronic Software Delivery Notification Email from CA Software Delivery at the close of your contract or contract renewal.
The ESD email contains your enterprise site id, contract number and other information you may need in order to register and download your products.
Register with CA Technologies to gain access to the CA Support Portal at ca.com/register.
Select "Enterprise Support Access" and enter your Enterprise Site ID that you received with your CA Electronic Software Delivery email.
If you have trouble registering, click the "Chat" button from the registration form and a Customer Care Representative will be happy to assist you.
Once your registration has been processed, log into http://support.ca.com and select "Download Management" from the main page.
From here you will be able to to access the latest release of your products.
If you need help with any of these steps, please contact a CA Customer Care Representative or visit our Customer Care Community and ask a question
for any of your non-technical needs.
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Hi Randy,
That's interesting! Thanks for your comment. I have an internal ticket open for Windows 10 / IE 11 reported issues. I will add this one to it as well and will keep you posted. Will contact you privately to get some screenshots.
Thanks,
Elke
My laptop is running Window 10 Enterprise with Internet Explorer 11. The only way I get to download management is click on something else that will take me off the main page. Then from the Menu button I click on Download Management, it comes up with Downloading Docker Image which does nothing that I can tell just sits there.