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Older (46)
46 results found for "tags:"ticket""
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Discussion Thread
1
How do I request an enhancement to open cases?
ca support
case
contacts
email
enhancement
group
idea
in the know
interested parties
issue
list
notification
support.ca.com
ticket
richard.warren.1
Added Apr 02, 2019
View Community
ca support
case
contacts
email
enhancement
group
idea
in the know
interested parties
issue
list
notification
support.ca.com
ticket
Discussion Thread
2
CA SDM: Webservice for Test
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
asoto.1
Added Mar 25, 2019
View Community
CA Service Desk
call request
create
createticket
how to
incident
method
ticket
web services
Discussion Thread
4
Request Ticket Status change on Workflow task approved
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Aamir Khan
Added Mar 20, 2019
View Community
approve
CA Service Desk
change order
classic
custom
linked
macro
match
spl
status
task
ticket
workflow
Discussion Thread
2
Can SOI Prompt for user Input during action
action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Daniel Blanco
Added Mar 13, 2019
View Community
action
alert
CA Service ...
dialog
escalation
input
open
option
policy
prompt
soi
ticket
user
Discussion Thread
2
Record Lock Issue and doesnt get unlocked
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
PUSHPITH JOHNSON
Added Mar 12, 2019
View Community
advanced availability
another
CA Service Desk
lock
record
service desk manager
ticket
unlock
user
Discussion Thread
4
Reopen Close Tickets !!
CA Service Desk
closed
reopen
ticket
Ahmer Ali Khan
Added Mar 12, 2019
View Community
CA Service Desk
closed
reopen
ticket
Discussion Thread
3
Could I get object lrel_attachments_requests in stored_query?
attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
YenBui
Added Jan 21, 2019
View Community
attachment
CA Service Desk
cr
file attachments
lrel_attachments_requests
object
persid
query
scoreboard
service desk
stored
stored queries
stored query
stored_query
ticket
Discussion Thread
6
How to assign ticket to the contact which is not a member of any group?
assign
CA Service Desk
group
ticket
Ahmer Ali Khan
Added Jan 21, 2019
View Community
assign
CA Service Desk
group
ticket
Discussion Thread
4
Reopening support tickets not possible
14 days
case
closure
expire
filing
incident
policies
policy
reopen
support
ticket
Carsten Schmitz
Added Dec 27, 2018
View Community
14 days
case
closure
expire
filing
incident
policies
policy
reopen
support
ticket
Discussion Thread
4
Anyone seen the chat window on support.ca.com?
chat
engineering
support
ticket
urgent
website
Carsten Schmitz
Added Jul 23, 2018
View Community
chat
engineering
support
ticket
urgent
website
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