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46 results found for "tags:"ticket""

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Discussion Thread 1
How do I request an enhancement to open cases?

ca support case contacts email enhancement group idea in the know interested parties issue list notification support.ca.com ticket

richard.warren.1

Added Apr 02, 2019

ca support case contacts email enhancement group idea in the know interested parties issue list notification support.ca.com ticket

Discussion Thread 2
CA SDM: Webservice for Test

CA Service Desk call request create createticket how to incident method ticket web services

Added Mar 25, 2019

CA Service Desk call request create createticket how to incident method ticket web services

Discussion Thread 4
Request Ticket Status change on Workflow task approved

approve CA Service Desk change order classic custom linked macro match spl status task ticket workflow

Added Mar 20, 2019

approve CA Service Desk change order classic custom linked macro match spl status task ticket workflow

Discussion Thread 2
Can SOI Prompt for user Input during action

action alert CA Service ... dialog escalation input open option policy prompt soi ticket user

Added Mar 13, 2019

action alert CA Service ... dialog escalation input open option policy prompt soi ticket user

Discussion Thread 2
Record Lock Issue and doesnt get unlocked

advanced availability another CA Service Desk lock record service desk manager ticket unlock user

PUSHPITH JOHNSON

Added Mar 12, 2019

advanced availability another CA Service Desk lock record service desk manager ticket unlock user

Discussion Thread 4
Reopen Close Tickets !!

CA Service Desk closed reopen ticket

Added Mar 12, 2019

CA Service Desk closed reopen ticket

Discussion Thread 3
Could I get object lrel_attachments_requests in stored_query?

attachment CA Service Desk cr file attachments lrel_attachments_requests object persid query scoreboard service desk stored stored queries stored query stored_query ticket

Added Jan 21, 2019

attachment CA Service Desk cr file attachments lrel_attachments_requests object persid query scoreboard service desk stored stored queries stored query stored_query ticket

Discussion Thread 6
How to assign ticket to the contact which is not a member of any group?

assign CA Service Desk group ticket

Added Jan 21, 2019

assign CA Service Desk group ticket

Discussion Thread 4
Reopening support tickets not possible

14 days case closure expire filing incident policies policy reopen support ticket

Carsten Schmitz

Added Dec 27, 2018

14 days case closure expire filing incident policies policy reopen support ticket

Discussion Thread 4
Anyone seen the chat window on support.ca.com?

chat engineering support ticket urgent website

Carsten Schmitz

Added Jul 23, 2018

chat engineering support ticket urgent website

Showing 1-10 of 46 results

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