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47 results found for "tags:"ticket""

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Discussion Thread 1
How do I request an enhancement to open cases?

ca support case contacts email enhancement group idea in the know interested parties issue list notification support.ca.com ticket

richard.warren.1

Added 04-02-2019

ca support case contacts email enhancement group idea in the know interested parties issue list notification support.ca.com ticket

Discussion Thread 2
CA SDM: Webservice for Test

CA Service Desk call request create createticket how to incident method ticket web services

Added 03-25-2019

CA Service Desk call request create createticket how to incident method ticket web services

Discussion Thread 4
Request Ticket Status change on Workflow task approved

approve CA Service Desk change order classic custom linked macro match spl status task ticket workflow

Added 03-20-2019

approve CA Service Desk change order classic custom linked macro match spl status task ticket workflow

Discussion Thread 2
Can SOI Prompt for user Input during action

action alert CA Service ... dialog escalation input open option policy prompt soi ticket user

Added 03-13-2019

action alert CA Service ... dialog escalation input open option policy prompt soi ticket user

Discussion Thread 2
Record Lock Issue and doesnt get unlocked

advanced availability another CA Service Desk lock record service desk manager ticket unlock user

PUSHPITH JOHNSON

Added 03-12-2019

advanced availability another CA Service Desk lock record service desk manager ticket unlock user

Discussion Thread 4
Reopen Close Tickets !!

CA Service Desk closed reopen ticket

Added 03-12-2019

CA Service Desk closed reopen ticket

Discussion Thread 3
Could I get object lrel_attachments_requests in stored_query?

attachment CA Service Desk cr file attachments lrel_attachments_requests object persid query scoreboard service desk stored stored queries stored query stored_query ticket

Added 01-21-2019

attachment CA Service Desk cr file attachments lrel_attachments_requests object persid query scoreboard service desk stored stored queries stored query stored_query ticket

Discussion Thread 6
How to assign ticket to the contact which is not a member of any group?

assign CA Service Desk group ticket

Added 01-21-2019

assign CA Service Desk group ticket

Discussion Thread 4
Reopening support tickets not possible

14 days case closure expire filing incident policies policy reopen support ticket

Carsten Schmitz

Added 12-27-2018

14 days case closure expire filing incident policies policy reopen support ticket

Discussion Thread 4
Anyone seen the chat window on support.ca.com?

chat engineering support ticket urgent website

Carsten Schmitz

Added 07-23-2018

chat engineering support ticket urgent website

Showing 1-10 of 47 results

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