The volume of digital interactions across many platforms can often result in what I call application performance management blind spots. One such blind spot occurs when an organization considers monitoring only the user synthetic experience adequate. Such limited monitoring may not capture...
I don’t miss the days when a zillion raw data points made up a transaction and application experience was displayed on something resembling a starship console. Application monitoring tools could, albeit with a great deal of elbow grease, identify performance issues, but they weren&...
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