Hi, You may also try uninstall mail login password. Recycle the services and test. Regards, Yogan
The log shows the mail server telling you the authentication is wrong. I would suggest you try the following, in this order, to eliminate any mistakes. Communicate with the SMTP server by hand and attempt the authentication with the credentials you think you are using. You can follow these...
HI Paul i have enabled trace in logback.xml file and also put parameter in nx file " @NX MAIL INITIAL TRACING=Yes " and below error we are getting in logs which shows authentication issue. i engaged SMTP team but they are saying from our side there is no issue because with the same smtp...
Hi Paul Thanks for sharing the technical doc to enable the trace , ill enable this and check again. just want to know with your experience, what could be the most likely cause for this issue? Many Thanks
Might be useful to enable debug on pdm mail nxd to see if any further information is logged https://knowledge.broadcom.com/external/article/98428/how-to-enable-the-debug-or-trace-mode-fo.html -- Paul Coccimiglio Principal Support Engineer Broadcom Inc. --
Hi Folks From past 10 days, CA sdm stopped sending notifications and all the mail are going in Mail Undelivered folder. we are getting below error in mail nxd log file (Check the snapshot below) javax.mail.AuthenticationFailedException: 535 5.7.3 Authentication unsuccessful I found below related...