Erik Hille, CA Technologies
As companies go about the process of implementing service management solutions, they are faced with many choices and options. Do you implement an on premise solution? Do you leverage a cloud based one? What factors drive the type of cloud solution that you might select? Join us for an informative discussion that will spell out the considerations that will help you get started quickly with service management. Erik Hille, Senior Principal Product Marketing Manager will outline the process and product factors that you need to think about if you are going to implement an ITSM strategy and solution.
Webcast URL: https://www.brighttalk.com/webcast/6447/134209