It’s a paradox that too many tools and too much data can actually lead to not enough insight into what is really going on with your users’ experience across web, mobile and wearables. To best improve your users’ digital experience you must be able to observe users from an outside-in view. With the end user’s experience top of mind you are able to make experience focused improvements in design, development, and performance across various channels. Equally important is to have the inside-out view to find and fix problems fast. Finally, it’s is critical to have an integrated view of both outside-in and inside-out analytics.
In this webcast you’ll learn:
- How to understand the experience of all of your customers across mobile, web and wearables
- How to identify and address problems that can impact user experience even at times when you have no active users
- How to monitor user experience in conditions where security or other concerns prohibit direct end-user monitoring
- How a holistic view of user experience can help you see wide and deep: across all channels and from end to end
Register here: Gain a holistic view of user experience in an omnichannel world