United Kingdom Endpoint Management User Group

Installing SMP 8.1 RU4 

10-06-2018 11:47 AM


This article covers the steps required to install SMP 8.1 RU4 after installing SIM on a Windows Server 2012 R2 Standard Edition system running SQL Server 2016 Standard Edition that was fully updated as of early December 2017. 

It will also go over a number of verification steps that will help you validate the install. 



Install New Products: 


Optional Installations: 


Install Location: 


End User License Agreement: 


Install Readiness Check: 

After the requirements had been installed by SIM as well as manually: 


Notification Server Configuration: 

Application Pool: 


Database Configuration: 


Review Installation Details: 

Once you get to this point you need to wait until all files have been downloaded and validated before pressing the [Begin install] button. 



Installing Software: 

Once the components are installed they get configured: 


Back up Notification Server Cryptographic Keys: 


Installation Complete: 




Web Console loads successfully: 


Installed Products: 


Application Pools: 


Web Site applications: 


Scheduled Tasks: 








Symantec Management Agent: 




This article has taken you through the installation steps required to install SMP 8.1 RU4, as well as covered a number of verification steps that will help you validate the installation. 


A CMS 8.1 RU4 article can be found here








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10-14-2018 02:38 AM

Hi Joe,

Yes I do intend to do a similar article for 8.5 once I have time.  I took the screenshots back in late 2017 during an engagement, and it unfortunately took me this long to utilise them in an article for the community; however, I am hoping that I will be faster next time. 


10-09-2018 04:05 PM

Great documentation SK.  Do you plan to do the same for 8.5?  :)

As it happens I'm currently running 8.1 RU4 and currently working on planning my migration to 8.5 running on a Server 2016 OS.  Anyone have tips for migrations to 8.6?  Unfortunatly I'm not going to be able to make it to the Chicago summit in a few weeks to discuss.  

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